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Annandale Medical CentreTel: 01565 755 222
Town Lane Surgery (Branch)Tel: 01565 872911
URGENT PRESCRIPTION ORDERING INFORMATION
To reduce the risks of spreading Coronavirus for patients and staff we will NOT accept paper prescription requests until further notice. We do not want patients entering the practice exposing themselves or our staff to risk of infection. You should request your prescription in one of the following ways:-
Via the Patient Access NHS App if you are signed up already
Email us at email@example.com
You need to decide where we should send your prescription electronically. It can be to any pharmacy. You will not be able to collect your prescription from the Reception desk - please let us know your pharmacy preference.
In some circumstances during this pandemic we will accept telephone requests for those unable to use the alternatives above and who do not have anyone available to help them, but you will still need to have a nominated pharmacy.
Thank you for your patience and understanding.
The doctors welcome new patients who live within our practice area.
You may register with the practice if you live within the practice area, or be seen as a temporary resident if you are in the area for less than three months. The reception staff at either of our surgeries will provide you with the necessary registration forms.
Please contact reception for further information.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
We request that all new patients wishing to join the practice undertake a New Patient Health Check with a nurse or in some cases with a doctor. This will provide us with valuable information about your health needs whilst we await the transfer of your medical records from your previous doctor. Please do not wait until you need to see a doctor before you register with the practice.
When you apply to join the practice you will be offered an appointment for your health check, and you will also be given a short questionnaire to complete, which you should bring along to the appointment.
A simple screening medical examination (including measurement of blood pressure, height and weight) will be performed and health advice given.
If you wish to register please call in at the surgery and collect the new patient registration form and questionnaire.
Alternatively you may print them off below and bring them into the surgery prior to your first visit please bring ID and proof of address.
When you register you will also be asked to book a new patient healthcheck appointment with the Practice Nurse.
Please complete a registration form and questionnaire for each person. There is a separate questionnaire for children under 16 and newborn babies, for everyone else please complete the general form.
If you are currently taking repeat medication, it is helpful to include a copy of a recent repeat prescription form so that we can ensure that your medication is updated onto your new record.
PLEASE ENSURE THAT YOU COMPLETE THE REGISTRATION FORM AND NEW PATIENT QUESTIONNAIRE
New Patient Questionnaire - Over 16s
New Patient Questionnaire - Under 16s
New Patient Questionnaire - Newborns
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
Patients who live within the following boundaries are eligable to register at our surgery.
Please click on the link below to see if you are within our area:
Primary Care Catchment Area
From 1st April 2015 onwards Practices were required, under the GMS contract, to allocate a named accountable GP to all patients, including children.
All patients of Annandale Medical Centre already have a named GP allocated to them upon registration. Your named GP is your registered GP however this does not stop you from seeing any of the other GP's within the Practice. If you are unsure of who your named GP is details can be found on your repeat prescription form, on the letter received from the Registration Authority when your registered or by contacting the surgery.
New patients of the Practice will be informed of their named GP on receipt of their registration form. This will be told to you within 21 days of you registering with the Practice.
If you were registered with us before 1st April 2015 and were aged over 75 or took part in the Unplanned Emergency Admissions scheme you will have already been notified in writing of your named accountable GP – this named GP will remain the same and will not change.
Should you express a wish to change your named GP please write to the Practice Manager requesting the change.
Please remember that although you have a named accountable GP you can see and discuss any health concerns with any GP in the Practice and are encouraged to do so.
The Accessible Information Standard aims to ensure that people who have a disability, impairment or sensory loss are given information that they can easily read and understand
Please make the reception staff or the Doctors or Nurses aware if you require information in a different format or if you need support. Wherever possible we will provide information in alternative formats such as large print or Braille, or arrange an interpreter for consultations if required.
Further information can be obtained by clicking on the link below:
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